TERMS OF SERVICE

 

OVERVIEW

 

Konkretus USA operates this website. Throughout the site, the terms "we," "us," and "our" refer to Konkretus USA. Konkretus USA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all site users, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

 

 

SECTION 1 - ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.

 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse service to anyone for any reason at any time.

 

You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

 

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify this site's contents at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.

 

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website. According to our Return Policy, these products or services may have limited quantities and are subject to return or exchange only.

 

We have made every effort to display our products' colors and images that appear at the store as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.

 

We reserve the right but are not obligated to limit our products or Services' sales to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

 

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or order at our sole discretion. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we may notify you by contacting the email and/or billing address/phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

 

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed.

 

For more detail, please review our Returns Policy.

 

 

SECTION 7 - OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

 

You acknowledge and agree that we provide access to such tools" as is" and "as available" without any warranties, representations, or conditions of any kind and any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 

In the future, we may also offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

 

SECTION 8 - THIRD-PARTY LINKS

 

Certain content, products, and services available via our Service may include materials from third-parties.

 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or any other materials, products, or services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

 

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

 

If at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable violates any party's intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

 

SECTION 10 - PERSONAL INFORMATION

 

Our Privacy Policy governs your submission of personal information through the store. View our Privacy Policy for further details.

 

 

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

 

 

SECTION 12 - PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any illegal acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

 

We do not warrant that the results obtained from the use of the service will be accurate or reliable.

 

You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time, without notice to you.

 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

In no case shall Konkretus USA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law in such states or jurisdictions.

 

 

 

SECTION 14 - INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless Konkretus USA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

 

 

SECTION 15 - SEVERABILITY

 

Suppose any provision of these Terms of Service is determined to be unlawful, void, or unenforceable. In that case, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

 

 

SECTION 16 - TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

 

Suppose in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service. In that case, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

 

SECTION 17 - ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

 

SECTION 18 - GOVERNING LAW

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 8526 NW 110th place, Doral, FL, 33178, United States.

 

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time on this page.

 

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

 

SECTION 20 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at help@konkretus.co.

 

 

Konkretus USA Privacy Policy

 

Your privacy is important to us at Konkretus USA LLC. («Konkretus,» «we,» or «our»). Accordingly, we have established and implemented information handling practices for www.konkretushome.co our social media pages and apps on Instagram, Facebook, and Pinterest (collectively with other social media apps and sites, now known or later developed the "Sites") that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This Privacy Policy describes the practices that apply to our gathering of information from and about you through the Sites, including when and how we collect that information and what may happen to it. We have prepared this detailed Privacy Policy because we believe you should know as much about our practices to make informed decisions about how you use the Sites. Capitalized terms in this Privacy Policy have the meaning ascribed to them in the Terms of Use.

When You Visit the Sites

You can always visit the Sites without revealing who you are or providing any personal information. When you visit the Sites, we do collect usage information, but it is anonymous and is not linked to you as an individual. We may use this data to better understand, for example, how the Sites are navigated, how many visitors arrive at specific pages, the length and frequency of stays at the Sites, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to the Sites. We may use this information to improve the Sites' content and ease of use.

How We Collect Personally Identifiable Information

We will collect personally identifiable information about you, such as your name, postal address, telephone and mobile numbers, email address and credit card number or other payment number, profile pictures, or social media IDs when you voluntarily provide it to us through the Sites, such as when you profile or register a product; order literature; enter sweepstakes, contests or incentive programs; sign up for newsletters; register for sampling programs; participate in a survey; submit a product review; contact customer service; or otherwise provide information to the Sites. In addition, we may receive your personally identifiable information from other sources, such as public databases; joint marketing partners; social media platforms; and people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to an account you have with us, certain personally identifiable information from your social media account will be shared with us, which may include personally identifiable information that is part of your profile or your friends' profiles.

Security

The Sites have security measures in place to protect against the loss, misuse and alteration of the information under our control. We safeguard the security of the data you send us with physical, electronic, and other procedures. However, it is not possible to guarantee the security or integrity of information disclosed online. Because no data transmission over the Internet is completely secure, we urge you to take every precaution to protect your personal data when you are on the Internet, including when you are using the Sites.

How We Use Personally Identifiable Information

We will take all reasonable efforts to protect your personally identifiable information, and we will not share it with third parties, such as direct marketers, without your request or consent. However, you acknowledge and agree that we or our authorized agents may provide your personal information (a) to third-party providers of services to the Sites, such as computer programmers, technicians and sweepstakes management companies, (b) to third parties associated with our products, such as our authorized dealers, to assist you with your questions or requests, (c) to other third parties when compelled by a court order or other legal process, and (d) to third parties that enter into certain agreements with us, such as an assignment, sale, joint venture or other transfer or disposition of a portion or all of our Sites, or our assets, business or stock. With respect to (a), (b) and (d) above, we will provide your information only to third parties that are under obligation to reasonably protect this information.

The personally identifiable information we collect from you may be used by us and our third-party partners for "remarketing" purposes, which means you may see our ads appearing from time to time on other websites that you visit. We may also contact you by email, regular mail, fax, text message or telephone from time to time with information about our new products and Sites, special offers, upcoming events and changes to the Sites. Each communication you receive from us will provide you the opportunity to opt out of receiving further communications.


Additionally, we reserve the right to share with other users of the Sites and with our dealers and third-party partners any personally identifiable information you share with your friends (i.e., public information) via any of your social media accounts. In addition, if you post on our website a review of one of our products, we will give you the opportunity to link your social media profile to your review, so you may link pictures, including your profile image, from your profile to your review. By connecting your social media profile to your review, you authorize us to share information with our other Site and social media users. If you do not want your personally identifiable information shared with other users, please do not connect your social media account to your review and do not participate in social sharing on the Sites.

How to Access or Modify Your Personal Information

You have the right to access and modify your personal information. If you have registered with any of the Sites, you can access or modify your stored information by accessing the «My Account» area of the Site, or you can access and change your personal information by contacting us at help@konkretus.co. We will do our best to update your information within 10 business days.

How We Collect and Use Other Information

  • Cookies; Pixel Tags - We or our authorized agent may place a «cookie» or «pixel tag» on your computer when you use one of the Sites. These are small computer files that our computer sends to your computer and that your computer sends back to us each time you visit the Site. We may use these devices to collect data to help us personalize and improve your experience on the Sites, or for advertising purposes, including remarketing. Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, your ability to use some features on the Sites may be impaired because our computer and apps will not automatically recognize yours.
  • Google Analytics - We use Google Analytics, a Google service that uses cookies and other similar technologies to collect information about use of the Sites anonymously and report trends, without identifying individual users. We also use an enhancement to Google Analytics called "Demographics and Interest Reporting," through which Google provides us with information about our users' demographics (e.g., age and gender) and interests. This information, which Google may collect by tracking a user's behavior across third-party websites, helps us to learn more about our users. You can learn about Google's practices in connection with this enhanced tracking and opt out of it by visiting www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
  • IP Address - Your "IP Address" is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Sites, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice and is done automatically by many websites and applications. We use IP Addresses for purposes such as calculating usage levels of the Sites, helping diagnose server problems, administering the Sites and identifying your device's physical location.

Links to Other Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of other websites. We encourage you to be aware when you leave our website and to read the privacy statements of every website that collects personally identifiable information. Our Privacy Policy applies solely to information collected by the Sites and does not cover information collected elsewhere.

User Generated Content Functions

Certain pages on the Sites, including our social media pages, may enable users to create their own profile page or submit their own content, which may include open forums, reviews section, question and answer section, chat functionality and blogs, among other services. Any information you disclose in such a profile page or submission may be publicly available and be read, collected or otherwise used by anyone who visits the URL of the page on which you have chosen to comment, and you should exercise caution in deciding whether to disclose your personal, financial or other sensitive information there. We cannot prevent such publicly-available information from being used by others in a manner that may violate our Privacy Policy, the law or your personal privacy and safety, and we are not responsible or liable for the results of any postings or the use or disclosure of any information that you disclose via such postings.

Choice: Opt-Out

If you do not wish to receive marketing-related emails from us, or if you would prefer that we do not share personally identifiable information as described in this Privacy Policy, you may optout of receiving such marketing-related emails and from such sharing by following the instructions at the bottom of each email you receive from us or by sending an email (from the email address to which you're receiving marketing-related emails) to help@konkretus.co with the subject line "unsubscribe". We will endeavor to comply with your request as soon as we can. Please note, however, that we will not be able to remove personally identifiable information about you from the databases of third parties who have received your information as permitted by this Privacy Policy. If you wish to cease receiving marketing-related emails from third parties, please contact them directly or use the opt-out mechanisms set forth in their respective privacy policies or marketing-related emails.

California Privacy Rights

Pursuant to California Civil Code § 1798.83, a California resident who has provided personal information to a business with which he/she has established a business relationship has the right to request from that business information about whether the business has disclosed personal information to any third parties for the third parties' direct marketing purposes. In general, if the business has made such a disclosure of personal information, the business is required to provide a list of all third parties to whom such personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed, upon receipt of a request by a California resident. However, under the law, a business is not required to provide the above-described lists if the business adopts and discloses to the public (in its privacy policy) a policy of not disclosing personal information to third parties for their direct marketing purposes unless the customer first affirmatively agrees to the disclosure, as long as the business maintains and discloses this policy. Rather, the business may comply with the law by notifying the customer of his or her right to prevent disclosure of personal information and providing a cost-free means to exercise that right. As noted above, we do not disclose such personal information to third parties for direct marketing purposes unless you affirmatively agree to such disclosure.

Modifications to this Privacy Policy

Konkretus USA LLC. reserves the right to change the terms, conditions and notices in this Privacy Policy at any time for any reason.

If you have questions about this Privacy Policy, please contact us by email at help@konkretus.co or by mail at

 

  8526 nw 110th place , Doral, FL, 33178, United States

 

OUR HISTORY

 

We are a team that for more than eight years, has been dedicated to dreaming creating, to know an ancient material that surprises us every day, mixing design, technology and love for a trade.

 

We make unpredictable pieces come true, full of passion and functionality, reinterpreting concrete. This requires ancestral knowledge, but also state-of-the-art technology. We create unique pieces, because each of them reacts differently to each of the process variables.

 

We are from the tropics, a vast region of warm places and people, not defined by north or south or by black and white. The tropics is a mixture of the perfect balance between the invisible line that joins the sky with the sea, which in turn merges with the beach of pure white sand and the tropical rain forest, full of colors and textures, until reaching to the top of the wonderful snow-capped mountains, from where we can appreciate the greatness of its landscape.

 

We come from the urban space, the one in which we all find ourselves and in which we build stories and memory. We have contributed to creating quality public spaces, filling with life all the cities where our products are located. Now we want to do the same, bringing a sophisticated design proposal to furnish with sober and colorful pieces the spaces of the most important place in the world: YOUR HOME.

 

We want to inspire you and awaken the designer that we all carry inside, we want to give you the necessary tools to create the most incredible and unexpected spaces so that you can find in every corner of your home your identity and that little piece of the tropics where you feel that you come from there or that you will want to return there!